Offices and counters
Which office, for what, and how to get seen
Most university desks see people by appointment, and several work on Zoom. Where an office publishes counter hours, its ticket shows whether it is open right now. Where it does not, the ticket says how to book, and we do not guess.
At the university
The desks that exist for international students, and the office that holds your student record.
- Il suo numeroS001
SAOS, the immigration help desk
Servizio Accoglienza Ospiti Stranieri
Helps international students and researchers with the procedures for staying in Italy legally, above all the residence permit, through an agreement with the Questura's Immigration Office. Also the place to ask which public office handles what.
Palazzo Bo, Via 8 Febbraio 2, 35122 PadovaBy appointment: book online or ask by email.
- Il suo numeroW002
Admissions and Welcome Unit
Global Engagement Office
Admission for international degree students and the welcome programme: orientation meetings, campus tours and the mentorship scheme.
Lungargine del Piovego 1, 35131 PadovaStaff see people on Zoom, by appointment only. Questions go through the contact form.
- Il suo numeroC003
Student Records Office
Ufficio Carriere studenti
Your whole university career from enrolment to graduation: enrolment itself, certificates, transfers, and the diploma at the end.
Casa Grimani, Lungargine del Piovego 2/3, 35131 PadovaOpen to the public by appointment only.
- Il suo numeroH004
Health registration desk
Sportello di anagrafe sanitaria
Run with ULSS 6 Euganea, the local health authority, to register international students and researchers with the national health service (SSN), EU and non-EU alike.
Palazzo Bo, Via 8 Febbraio 2, 35122 PadovaBook a slot online before you go.
Voluntary SSN registration:€700 per year - Il suo numeroI005
Inclusion and disability
Inclusione e disabilità
Support for students with a disability, a specific learning difficulty or another vulnerable situation: help in lectures and exams, entrance-test arrangements, housing and financial benefits, and support on exchanges.
Contacts and how to request support are on the university's page.
ESU, student services
Scholarships, residences and the mensa are run by ESU, the regional body, not by the university.
- Il suo numeroE006
ESU Student Desk
Sportello Utente
The public counter of ESU, for its scholarships, residences and the mensa. Questions about the right to study (scholarships and benefits) also go by email.
Via Ospedale Civile 19, Padova
City and state
The permit, your residence in the city and your tax code.
- Il suo numeroQ007Official
Questura, Immigration Office
Ufficio Immigrazione
Where you give your fingerprints for the residence permit, on the date printed on your post office receipt, and later collect the card.
Piazza Zanellato 7, 35131 PadovaMon-Fri 07:30 to 13:00
Permit collection:Monday to Thursday, from 14:30 - Il suo numeroA008Student-reported
Anagrafe Centrale
Registry office, Comune di Padova
Where you declare that you live in Padova (residenza), which unlocks the identity card, a family doctor and much of the rest.
Find it on the mapMon/Wed/Fri 08:15 to 13:00 · Tue/Thu 08:15 to 17:00
- Il suo numeroF009
Codice fiscale
Tax code
International students can usually get it through the university during enrolment, without visiting the tax office at all.
University route:richiesta.codici.fiscali@unipd.it
Checked against Università degli Studi di Padova, Università degli Studi di Padova, Università degli Studi di Padova, Università degli Studi di Padova, Università degli Studi di Padova and ESU Padova on Sun, 27 September 2026.
Hours and appointment systems change, especially in August and around the start of term. The official page on each ticket is the one to trust on the day.